LuxeVistaDeco’s Hassle-Free Return Policy

At LuxeVistaDeco, we strive to provide premium home décor with complete customer satisfaction. If you're not happy with your purchase, we offer a 14-day return policy under the following conditions:

1. Eligibility for Returns

• The item must be unused, undamaged, and in its original packaging.
• Returns must be requested within 14 days of receiving the product.
• Clearance or final sale items are non-refundable.

2. Return Process

1. Request a Return: Email us at atdirectororg@gmail.com with your order details and reason for return.
2. Approval & Instructions: Once approved, you’ll receive return shipping instructions.
3. Send the Item Back: Ship the item in its original condition.
4. Refund Processing: After inspection, refunds will be issued within 5-7 business days to your original payment method.

3. Exchanges

We allow exchanges for defective or damaged products. Please contact us for assistance.

4. Refunds

• Refunds will exclude shipping costs, unless the return is due to our error.
• If a product is returned in a non-resellable condition, a partial refund may be issued.

5. Non-Returnable Items

• Personalized or custom-made products
• Clearance or discounted items
• Used or damaged items due to improper handling

For return requests, please email atdirectororg@gmail.com with your order number and a brief description of the issue.